To complement the traditional service locations such as stores and branches with alternative channels, allowing the expansion of the distribution and service network’s capacity and improving the levels of Client service.

VIA Consulting designs and implements solutions for electronic distribution channels, namely IVR, Kiosks and innovative devices.

NCH’s® software for PBXs allows the simple and swift configuration of a professional call center environment, with a quick return on the investment.

The telephone calls are received and forwarded through VoIP (Voice over Internet Protocol) and even the recorded or on hold phone calls may be digitally reproduced over the network. If you already have a call center, the NCH® software modules may be easily integrated.
 

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